Unova provides multiple support channels depending on the nature of your inquiry.
This page is intended to help you quickly identify the right type of support and point of contact.
While the Unova Foundation focuses on governance and long-term stewardship, the broader Unova ecosystem includes technical and building support resources for those developing on the infrastructure.
For matters related to the Unova Foundation, governance, grants, careers, or institutional engagement.
Includes:
Technical support is available for questions related to the Unova infrastructure, protocol usage, and network participation.
Includes:
Please note that the Foundation itself does not operate the infrastructure, but coordinates with relevant technical contributors where appropriate.
Building support is intended for organizations and teams developing solutions on top of Unova.
Includes:
This support is focused on enabling responsible and sustainable development rather than providing managed services.
Unova offers support across three main areas:
Each support type has a different scope and response process.
No. The Unova Foundation does not operate or maintain the infrastructure. However, it helps coordinate access to appropriate technical resources within the ecosystem when relevant.
Technical issues and protocol-related questions should be submitted through the designated technical support channels or documentation resources. For critical matters, inquiries can be routed through general support and forwarded as appropriate.
Yes. Building support is available for teams developing on Unova. This includes guidance on architecture, integration, and best practices, as well as references to relevant documentation and ecosystem resources.
No. Unova does not offer custom development, implementation services, or managed solutions. Support is advisory and facilitative in nature.
Grants may be available for initiatives that align with the long-term objectives of the ecosystem. Building support can help teams assess alignment before or alongside a grant inquiry, but does not guarantee funding.
Grant inquiries can be submitted via the grants contact channel. Proposals should clearly outline objectives, scope, and alignment with the Foundation's mandate.
Career-related inquiries should be submitted through the careers contact channel. Roles typically focus on governance, coordination, infrastructure stewardship, and ecosystem support.
Response times vary depending on the nature and complexity of the inquiry. Foundation and governance matters may require additional review.
For formal or institutional correspondence, please ensure your inquiry is complete and relevant to the applicable support category.